“We used Fambridge Care to support my elderly dad at home. The care he received was excellent. We had three regular carers who were very kind, caring and patient. The communication was good as the app allowed me to see notes from the care team, and contacting the office when necessary was always positive. Once or twice the carer was running late with another client due to unforeseen circumstances or an emergency but we were called and made aware of this. The care plan was regularly reviewed as dad deteriorated and changes were made to meet his needs. Overall we had a very positive experience and would highly recommend.”
“From the office staff to carers on the ground, Fambridge has been very professional, supportive and helpful. I cannot commend them enough. Dad has been very well cared for over the past 12 months and is very fond of all those who cared for him. Unfortunately, at 97, he has now had to go into a Care Home as he is too frail to remain at home. Just want to say a big thank you to you all!”
“From the initial telephone and email contact through to the client assessment and service delivery, I cannot fault the professionalism of Fambridge Care. Mum is happy with the carers and from an initial reluctance to have help, now looks forward to them coming.”
“Really pleased with the care my mum receives. They look after her very well and are all lovely and friendly.”
“They have looked after the W.. very well and make sure she is alright and there are no infections. Always have a smile and care for her. They tell if there is a problem. I am very happy with the staff and Fambridge Care for my partner. Thank you for your help.”
“We would like to express our sincere thanks to you all for the great care taken of R.. & are saddened that it was to be for such a brief period. We wish Fambridge Care well for the future and will have no hesitation in recommending your excellent service as and when it is possible.”
“My sister & I would like to say how pleased we are with the care that our Mum is receiving from your carers. They are all friendly & Mum enjoys seeing them.
We are also pleased with the Care Planning App. It enables us to check Mum’s situation, after each visit. The carers reports are timely & informative. Being able to look at these reports, instantly, helps us to know that Mum is safe & well.”
“Fambridge Care continues to provide brilliant care for our Mum. Every carer and admin based staff genuinely care and respect both mum and family members and are all approachable. Without their help, mum would have been in a care home instead of her lovely flat since her husband passed in January 2020.
You have a great team of carers Fambridge, all who bring their own personalities and experience to their job and cheer mum up. Thanks for continuing to safely work and care for mum and all your clients during the Covid-19 period.
We stand and applaud you.”
“My elderly mother is very independent and reluctantly needed help at home after coming out of hospital. Fambridge Care did an amazing assessment of her needs being very patient listening to her. The Carers ensure that the list of daily care needs are met and it’s great that we can change this whenever needed . I can access the daily report on the app which is very comforting.
If there is anything that concerns them they are very prompt at making me aware. The Carers are friendly and it’s great that they sit and have conversations with mum as she lives on her own.
We have used several care companies, none have lasted more than a week! But Fambridge Care are doing a good job and best of all mum is happy with them.”
“The home care my mother receives from yourselves is first class. Carers are always friendly and helpful to my Mum when visiting her daily. Without their help, my job (working full time) would be made a lot harder. Many thanks to you all.”
“I would like to thank the Fambridge Care team who have looked after me for the last 6 weeks. Whether i met carers for one visit only or over periods of time, I felt they all contributed to my growing sense of well-being and confidence. I wish you all the best for the future. ”
“I like E…., we have a good laugh together. She always makes me laugh when she arrives and gives me something to laugh at when she leaves. She is a lovely lady and will do anything I ask her to, she always finds time to spend chatting with me.”
“A special thank you to Fambridge who gave us some special assistance to assist us in getting my mother out of the room to which she’s been confined for over 6 months now, and into her sunny garden. I spoke to Fambridge office, who liaised with the supervisor to ensure that it would be possible to hoist mum out of her chair and into her wheelchair. We weren’t sure that this would work, but a special thank you to her carers who, in their usual sensitive and patient way, supported her into the wheelchair. I then managed to get her out into the garden, for a family garden party and BBQ at which her granddaughter and two great grandchildren were present. I’m sure you can imagine just how special and important this breakthrough was to us as a family, and how happy it made mum to be able to extend the limits of her life in this way. Many thanks once again, and please pass on my gratitude to all those concerned.”
“I would like to thank you all for the wonderful care you gave me during my recent hip operation recovery. Everybody was kind and caring.”
” I would like to extend my thanks to all who helped care for M…… over the years. I would especially like to thank I.. for the professional and caring role he played in M…… care. Always ready to lighten the mood when M…… was in extreme pain. I know that M…… greatly appreciated it. Again my thanks to you all”
“My aunt had a stroke in 2012 and was unable to walk independently, needing a carer 4 times per day. Fambridge Care has been her sole care company until she sadly died in May 2019. They made every effort to ensure my aunt had the same carers where possible as she liked things done in a certain way! The office was always very supportive if ever there were any problems and it was reassuring to have the same supervisors and administration staff during this time. I would like to thank all the carers who looked after my aunt, it was her wish to stay at home and with their help, this was achieved.”
” I am writing to thank your organisation for the care that I have received over the past few weeks. I am so grateful for the assistance provided in checking that my medication was taken, meals had been eaten and other tasks that they provided. I cannot thank Th…., Pe… and other members of your staff enough for providing the comfort and friendship at a time that I needed it. Please keep up your exceptionally good work.”
“Please pass on my thanks to the carers for the wonderful care that your company is providing to my Mother. I am now able to go to work each day knowing that Mum will be well cared for and that puts me at ease. Working at a local hospital, I wish that the care provided there could always be to a similar standard. I would like to highlight B…., G…….., S…. and I.. in particular for special praise”
“I am writing to thank your organisation for the care that I have received over the past few weeks. I was so grateful for the assistance provided in checking that my medication was taken, meals had been eaten and other tasks that they provided. I cannot thank T….., P…. and other members of your staff enough for providing the comfort and friendship at a time that i needed it. Please keep up your exceptionally good work.”
“I am thrilled with the difference your care company has made to my Mother in laws quality of life. She has her “sparkle back!” Since she has been unable to leave her flat unaccompanied to go about her business, she has been feeling “old and useless”. I contacted Fambridge Care on recommendation and once we met her Carer, I knew everything was going to be fine. Mum has really bonded with her Carer and thinks of her as a friend”. Well done! I feel a weight has been lifted off my shoulders.”
“I would just like to say a huge thank you to all the staff that currently look after one of my tenants. The difference your care has made is wonderful; I wish other care company’s could take a leaf out of your book! Mrs. B is a lovely, elderly lady who tells me each time I see her how nice the carers are and that nothing is too much trouble for them. In a perfect world, I would have your company look after all my other vulnerable tenants. Once again, thank you so much for your ongoing help.”
“Thank you so much for looking after Mum and Dad over the past few years. You always managed to get the right balance between efficiency and professionalism and genuine care and thoughtfulness. I always knew that Mum and Dad were safe in your hands. Please pass on our sincere thanks and appreciation to all the carers – they were all so good.”
“A few weeks have passed since our dad passed away and the family have had time to reflect on the care you provided for him in his last few months. The standard of care and help you gave was truly excellent, he spoke so fondly of all of his carers. He never stopped talking about his wonderful carers and how he looked forward to them coming every morning.”
“I write regarding the service that Fambridge Care provides for my wife. I must say that I am pleased with the care that has been given over the past few years. In particular, the care and attention given by H…. and G… is exemplary and shows a fantastic work ethic that is truly admirable. Many thanks”
“I would like to thank you for the excellent care Mum received from all the carers during the last few years. It enabled her to continue living at home with independence where she was happy. Many thanks.”
” I would like to pass on our thanks to all members of the Fambridge Care team who were involved in Dad’s care. We cannot fault their dedication, care and ongoing commitment to making him comfortable. We were always confident that Dad was in good hands”